Business Intelligence for IT Governance of a Technology Company

Managers are required to make fast, reliable, and fact-based decisions encompass the dynamicity of modern business environments. Data visualization reporting thus crucial activities ensure a systematic organizational intelligence especially for technological companies operating in fast-moving context. As such, this paper presents case-study research definition model related Key Performance Indicators (KPIs) support risk-related decision making. The study firstly comprises literature review on approaches governance management, which confirm disconnection between theory practice. It then progresses mapping main areas suggesting exemplary KPIs fill gap. Finally, it documents design usage BI dashboard, as emerged via validation with four managers. This early application shows advantages both operators